Hong Kong Television Network Limited is a Hong Kong listed company (SEHK: 1137) established in 1992, the Group possesses experience in telecom market liberalization, popularizing advanced technology and applications. The Group also engages in the development of Hong Kong’s largest 24-hour online shopping mall, HKTVmall, providing an “one-stop shop” platform to people in Hong Kong, including entertainment, online shopping, delivery service and impressive customer experience.
As one of the largest online shopping platforms in Hong Kong, HKTVmall works with more than 2,500 merchants and sells more than 170,000 merchandise to provide one-stop services, including online shopping, leisure hot deals sales, promotion, logistics and customer service, covering every aspect of customers’ daily needs.
In just 3 years since its opening, through the analysis and utilization of consumer big data, together with implementation of TV commercial, social media marketing and promotions on various channels, the average daily order volume has surged from 300 to over 10,000; the number of customers in the first half of 2018 also increased from 149,000 in first half 2017 to 427,000. In response to the rapid growth, HKTVmall introduced a robotic pick & pack system from Germany, and is in full operation since March this year. Our students and professors visit the system on 15th November 2018. This system is the first of its kind in Hong Kong, comprising a conveying system, an automatic picking system, an automatic storage and retrieval system and tote handling systems including the software for the material flow control and automatic management. It fully mechanizes and automates previously labour-intensive logistics procedures.